Contact Information

Housing Authority of Springfield

421 W. Madison St.
Springfield, MO 65806

Phone: 417-866-4329
TTY Phone Number: 800-735-2966
Missouri Relay

Fax: 417-862-4263

Business Hours:
Monday, Tuesday,
Thursday and Friday 8 a.m.–5 p.m.
Wednesday 10 a.m.–5 p.m.
Applications accepted until 5 p.m.
Closed weekends and holidays.

Applications and drop box available 24/7 in the foyer of Madison Tower.

We accept Check.

We accept checks and money orders. We cannot accept cash.

Office Closings:

2018 Holiday Schedule 
HAS offices will be closed on:
Jan 1 New Year's Day
Jan 15 Martin Luther King Day
Feb 19 Presidant's Day
May 28 Memorial Day
July 4 Independence Day
Sept 3 Labor Day
Oct 8 Columbus Day
Nov 12 Veterans Day
Nov 22 & 23 Thanksgiving
Dec 24 & 25 Christmas


affordable alternative housing    
       Public Housing Residents:           
      Read your newsletter for important information concerning you,       
        your community and your assistance.



The new Landlord Access Web site will allow you to view or print your current statement or prior statements.  You can do this 24 hours a day, 7 days a week, anywhere you have internet access.

Your first step in using the new site is to register, at which time you will set up your secure user name and password.  You are required to have an e-mail address in order to register.  This is so that, if you forget your user name or password, we can send updated login information to you. If you do not yet have an e-mail address, please see Questions 5 and 6   in the FAQ section at the end of this notice.


     Go to the Landlord Access Web site. This link is:       Click on the register button. In the Registration key field, please enter the registration key you received in your letter from HAS.  You will only need to use this number one time. Continue filling out the information on the registration page. You can  choose your own user name and password.   

The Secret Question is to help identify you if you ever forget your user name or password.

When you are done, click the Register button. You will receive a “registration success’ message. You must log into the website immediately upon registering!! Doing so confirms your registration and imprints your information.


Q1: Will I still get a printed direct-deposit statement in the mail?

A:   No, effective October 1, 2013 you will have access to your statements ONLY by logging into our Web site. It is very important that you register and become comfortable using our Web site.

Q2: Is my information secure on the Web site?

A: Yes. Your information is encrypted, so that no one has access to it. Our Web site uses Secure Socket Layer (SSL) encryption technology. This means that all of your information is encrypted as it passes to you across the internet-so that no one else can possibly access    it.

Q3: I manage multiple properties, so I currently get multiple statements each month. How do I access my information?

A:  The way you will access your information is based on the bank accounts that receive the direct-deposits for your properties. Properties that receive deposits into the same bank account are grouped together under the same login.

                *If you receive more than one letter from us, Please send an email to                            and we will assist with this.

Q4: What if I forget my user name or password?

A: If you forget your username or password, go to the Login Help page of the Web site.

Q5: Why do I need an E-mail address?

A: You must have an email address in order to register. If you forget your user name or password, you can request the information and it will be to your email address.

Q6: How do I get an e-mail address if I don’t have one already?

A: You can get an e-mail account  for free from any number of providers, such as Gmail      from Google ( or Yahoo! Mail ( It takes only a few minutes to sign up, and you    can access your e-mail account from any computer that has an internet connection.

Q7: What if I reset my password, but I still cannot log in?

A: Our password reset procedure is designed to be as simple and automated as possible, to help ensure you can get immediate access to your information whenever you want it. If you use this procedure, but you still cannot lot into our site, please send an email to






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